Our vision is ‘Tennis Opened Up’, and our mission is to transform communities through tennis, focusing on three areas – making tennis welcoming, enjoyable and inspiring to everyone.
About the Tournament -Lexus Eastbourne Open
Held since 1974, Lexus Eastbourne Open is classified as ATP 250 and WTA 250 series. The tournament is played on outdoor grass courts and takes place before Wimbledon Championships. Played at Devonshire Park, Eastbourne is an event steeped in history and has welcomed some of the world’s greatest tennis talent onto its courts, watched on by thousands of tennis fans and spectators every year. Devonshire Park first opened its doors to the public as early as 1874, when it was intended as a cricket ground, but tennis was gaining in popularity and won the rights to be claimed as a tennis ground.
About the Role
As a Ticket Support Operator, you’ll assist in all aspects of on-site day-to-day operation of the Ticketing Team. You will provide a customer-friendly ticket experience for all tennis fans attending our grass court events. You will be an innovative problem solver with strong communication and collaboration skills. Exceptional attention to detail and task management capabilities are essential to ensure the customer receives exceptional service.
Application process
The advertisement window for this role is from Friday 21st March – Friday 3rd April. The Recruitment & Onboarding team will review your application and confirm as to whether you will be invited to our compulsory assessment day, held at The National Tennis Centre 100 Priory Lane, Roehampton, London, SW15 5JQ on Friday 25th April at 09:00 – 17:00. Further information will be provided to those invited to the assessment centre. Following the assessment centre, you will be contacted by our Recruitment & Onboarding team to confirm if you have been successful in your application. From there, you will be invited to our Ticketing system online training sessions, which are mandatory and likely to take place on Tuesday 6th May and/or Wednesday 7th May.
Location
Lexus Eastbourne Open, Devonshire Park, Colleage Road, Eastbourne, BN21 4JJ
Shift Patterns
- 08:45am - 18:45
- Friday 20th June - Saturday 28th June 2025 (Lexus Eastbourne Open WTA 250 & ATP 250)
Payment
- You will be paid via a timesheet method, and you will be required to log your hours, and this will be checked and approved by your line manager
- Hours worked in June will be paid on July 20th
- Payment will be made by credit transfer direct to your bank or building society